At Spore Medic, we take pride in offering high-quality products and excellent customer service. Our shipping and returns policy is designed to make your experience with us seamless and stress-free.
Shipping Information:
- Shipping Method: All orders are shipped via USPS for reliable delivery.
- Processing Time: Orders are processed and shipped within 1-2 business days.
- Delivery Time: Expect delivery within 3-5 business days, depending on your location.
- Shipping Delays: In case of any delays, we will notify you via email with updated information.
- Holiday Shipping: Please note that shipping times may be longer during holidays or peak seasons.
Return Policy:
We want you to be completely satisfied with your purchase. If there’s any issue, we’ve made returns easy.
- Return Window: You can return damaged or unopened items within 30 days of receipt.
- How to Start a Return: Contact our customer support team within 30 days to initiate the process. We’ll guide you through the return and provide a return shipping label if needed.
- Return Conditions: Items must be returned in their original condition and packaging to qualify for a refund.
- Refund Processing: Refunds will be processed within 5-7 business days once we receive the returned item.
- Non-Refundable Charges: Please note that shipping and handling fees are non-refundable.
If you have any questions or concerns, feel free to reach out to our friendly customer support team. We’re here to help you with any issues or inquiries you may have.
Thank you for choosing Spore Medic!